Hostmonster Billing Department
We reviewed your account and we saw no billing issues that could be the source of your email problems. We will transfer this ticket to our support department so they can better assist you.
I apologize for the trouble you’re experiencing.
It appears we have an administrator already investigating the issue; during his investigation, some services may become unavailable as they’re temporarily paused, suspended or disabled for troubleshooting purposes; our administrators make every attempt to have a poorly functioning hosting server running optimally again in the shortest possible time frame; in most cases, administrators can address, diagnose, log and correct the problem within 15-45 minutes of the initial investigation.
I sincerely apologize for the trouble. If you have any questions regarding this or anything else, please don’t hesitate to ask.
Level I Tech Support Engineer